Service

Q: How can I contact Idea Factory, Inc. if I have a question?
A: Call 1-800-867-4673 (or 262-703-0011), Monday - Thursday, 8 am - 5 pm, and Friday, 8 am - noon, CST.
Q: What is the minimum order size?
A: You may custom order for each property. Order one RINSE ACE diverter valve for each showerhead and one RINSE ACE 6 foot hose with sprayer for each housekeeping cart.
Q: Are the valves available in a choice of colors?
A: RINSE ACE diverter valves are available in chrome, polished brass and white finishes.
Q: Are the valves plastic?
A: Yes, for affordability and long life. Deposit build-up will occur quicker in metal valves.
Q: Are metal RINSE ACE valves available?
A: Chrome finish metal valves will be available for the first time in November 2001. Other finishes will be available by special order.
Q: How difficult is the valve installation?
A: Each valve can be installed in two minutes. Remove the current showerhead. Apply teflon tape to the pipe threads. Twist on the RINSE ACE valve. Apply teflon tape to the valve threads. Reapply showerhead. Move on to the next room!
Q: What are the costs of the products?
A: Please complete the Quote form on this site and the costs will be provided.
Q: Why does my property need the RINSE ACE Power Sprayer?
A: If saving water, saving housekeeping time and providing your guests with clean showers is important to you, RINSE ACE is a low cost solution.
Q: How long has RINSE ACE been on the market?
A: RINSE ACE was first introduced to consumers for in-home use in July 1995. The hospitality industry discovered the product in 1998!